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ivangdavila_market-research/competitor-analysis.md

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# Competitor Analysis Frameworks
## Landscape Mapping
### Direct vs Indirect Competitors
| Type | Definition | Example (CRM) |
|------|------------|---------------|
| **Direct** | Same solution, same customer | Salesforce, HubSpot |
| **Indirect** | Different solution, same problem | Spreadsheets, email |
| **Potential** | Could enter your space | Microsoft, Google |
### Positioning Matrix
Map competitors on 2 axes relevant to your market:
- Price vs Features
- Enterprise vs SMB
- Vertical vs Horizontal
- Simple vs Complex
Find the white space — where are customers underserved?
## Review Mining
### Where to Look
- **B2B SaaS:** G2, Capterra, TrustRadius
- **Consumer Apps:** App Store, Play Store
- **Physical Products:** Amazon, specialized forums
- **Services:** Yelp, Google Reviews, industry forums
### What to Extract
1. **Recurring complaints** — Same issue mentioned 10+ times = real problem
2. **Feature requests** — What's missing from existing solutions?
3. **Use case patterns** — How do different segments use the product?
4. **Switching triggers** — Why did they leave their previous solution?
### Template: Complaint Frequency Matrix
| Complaint | Competitor A | Competitor B | Competitor C |
|-----------|-------------|-------------|-------------|
| Slow support | 47 mentions | 12 mentions | 89 mentions |
| Confusing UI | 31 mentions | 56 mentions | 8 mentions |
| Too expensive | 22 mentions | 3 mentions | 15 mentions |
## Competitive Intelligence Sources
### Public Information
- **Financials:** 10-K, 10-Q (public companies), Crunchbase funding
- **Strategy signals:** Job postings, press releases, conference talks
- **Product changes:** Changelog, Product Hunt launches, app updates
### Ethical Intelligence Gathering
✅ Public filings and press releases
✅ Published pricing pages
✅ User reviews and forums
✅ Conference presentations
✅ Open source contributions
❌ Fake customer inquiries
❌ Social engineering employees
❌ Scraping behind paywalls
❌ Accessing internal documents
## Feature Comparison Matrix
### Template
| Feature | Your Product | Competitor A | Competitor B | Priority |
|---------|-------------|-------------|-------------|----------|
| Core feature 1 | ✅ | ✅ | ❌ | Must-have |
| Core feature 2 | 🔄 Building | ✅ | ✅ | Must-have |
| Advanced feature | ❌ | ✅ | ❌ | Nice-to-have |
| Unique differentiator | ✅ | ❌ | ❌ | Differentiator |
### How to Prioritize
1. **Must-have:** Without this, customers won't consider you
2. **Differentiator:** This is why they'll choose you over alternatives
3. **Nice-to-have:** Adds value but doesn't drive purchase decisions
## Market Share Estimation
When no public data exists:
1. **Traffic-based:** SimilarWeb, Alexa (if available)
2. **Employee-based:** Revenue per employee benchmarks × headcount
3. **Funding-based:** Typical revenue multiple for stage × funding raised
4. **App download-based:** Download counts → conversion assumptions → paying users
**Always caveat estimates** with methodology and confidence level.