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Intercom ships an official remote MCP server over Streamable HTTP with OAuth and Dynamic Client Registration, so the plugin is a URL-only mcp.json with no variables block. Co-authored-by: Cursor <cursoragent@cursor.com>
57 lines
1.9 KiB
Markdown
57 lines
1.9 KiB
Markdown
# Intercom
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Cursor plugin that connects agents to [Intercom](https://www.intercom.com) through Intercom's official remote [Model Context Protocol](https://modelcontextprotocol.io/) server.
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Search conversations and contacts, look up companies, and list, search, create, or update Help Center articles in the signed-in Intercom workspace.
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## Install
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1. Open **Cursor Settings → Plugins**.
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2. Search for **Intercom**.
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3. Click **Install**, then complete the Intercom sign-in prompt.
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Or run `/add-plugin intercom` in chat.
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## MCP
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```json
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{
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"mcpServers": {
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"intercom": {
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"type": "http",
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"url": "https://mcp.intercom.com/mcp"
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}
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}
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}
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```
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Auth is OAuth 2.0 against Intercom with Dynamic Client Registration (DCR) and PKCE. Cursor registers itself and prompts for Intercom sign-in when the plugin connects — there is no API key or client ID to configure.
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## Regions
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This plugin points at the US endpoint. Intercom MCP is available for US and EU hosted workspaces; AU is not supported yet.
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| Region | Workspace URL | MCP URL |
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| --- | --- | --- |
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| US | `app.intercom.com` | `https://mcp.intercom.com/mcp` |
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| EU | `app.eu.intercom.com` | `https://mcp.eu.intercom.com/mcp` |
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If your workspace is EU-hosted, change the `url` in `mcp.json` to `https://mcp.eu.intercom.com/mcp` after install.
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## Notes
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- Tool calls run as the Intercom user who authorizes the connection and cannot exceed that user's permissions.
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- Needed Intercom permissions include reading users/companies and conversations, plus read/write articles for Help Center tools.
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- Bearer-token auth is also supported by Intercom's server, but this plugin uses the recommended OAuth flow.
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## Docs
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- Intercom MCP guide: https://developers.intercom.com/docs/guides/mcp
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- Server URL (US): https://mcp.intercom.com/mcp
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Logo is Intercom's brand mark (Simple Icons) on a white tile, using Intercom blue `#1F8FFF`.
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## License
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MIT
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