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ragflow/docs/guides/chatchannel/connect_chat.md
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3 Connect Chat Connect Chat /connect_chat_channel
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Connect Chat

After a chat channel is added successfully, you need to connect it to a Chat. After the connection is complete, user messages received from external channels enter the Chat for answering.

Operation steps:

  1. Find the added channel on the Chat channels page.
  2. Click the connection or edit entry for that channel.
  3. Select the target Chat from the available Chat list.
  4. Save the configuration.
  5. Return to the corresponding third-party platform and send a test message to the bot.

If the test message receives no reply, first check whether the channel has been connected to a Chat. Then check whether the bot is online, whether third-party platform permissions are complete, and whether the Chat itself can answer normally on the RAGFlow page.

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