---
sidebar_position: 3
title: Connect Chat
sidebar_label: Connect Chat
slug: /connect_chat_channel
sidebar_custom_props: {
  categoryIcon: LucideMessagesSquare
}
---

# Connect Chat

After a chat channel is added successfully, you need to connect it to a Chat. After the connection is complete, user messages received from external channels enter the Chat for answering.

Operation steps:

1. Find the added channel on the **Chat channels** page.
2. Click the connection or edit entry for that channel.
3. Select the target Chat from the available Chat list.
4. Save the configuration.
5. Return to the corresponding third-party platform and send a test message to the bot.

![Connect a chat channel to a Chat](https://raw.githubusercontent.com/infiniflow/ragflow-docs/78dcfd707366b45934720c7abe480897f31ecbe7/images/chat-channel-connect-chat.jpg)

If the test message receives no reply, first check whether the channel has been connected to a Chat. Then check whether the bot is online, whether third-party platform permissions are complete, and whether the Chat itself can answer normally on the RAGFlow page.