"description":"Complain even curse about the product or service you provide. But the comment is not specific enough.",
"examples":"How bad is it.\nIt's really sucks.\nDamn, for God's sake, can it be more steady?\nShit, I just can't use this shit.\nI can't stand it anymore.",
"description":"The question is about the product usage, appearance and how it works.",
"examples":"Why it always beaming?\nHow to install it onto the wall?\nIt leaks, what to do?\nException: Can't connect to ES cluster\nHow to build the RAGFlow image from scratch",
"prompt":"Role: You are a customer support. \n\nTask: Please answer the question based on content of knowledge base. \n\nRequirements & restrictions:\n - DO NOT make things up when all knowledge base content is irrelevant to the question. \n - Answers need to consider chat history.\n - Request about customer's contact information like, Wechat number, LINE number, twitter, discord, etc,. , when knowledge base content can't answer his question. So, product expert could contact him soon to solve his problem.\n\n Knowledge base content is as following:\n {input}\n The above is the content of knowledge base.",
"prompt":"You are a customer support. But the customer wants to have a casual chat with you instead of consulting about the product. Be nice, funny, enthusiasm and concern.",
"temperature":0.1,
"top_p":0.3
}
},
"downstream":[
"answer:0"
],
"upstream":[
"Categorize:EightyWavesEnd"
]
},
"Generate:FullBeersSit":{
"obj":{
"component_name":"Generate",
"params":{
"cite":false,
"frequency_penalty":0.7,
"llm_id":"deepseek-chat@DeepSeek",
"max_tokens":256,
"message_history_window_size":12,
"parameters":[],
"presence_penalty":0.4,
"prompt":"You are a customer support. the Customers complain even curse about the products but not specific enough. You need to ask him/her what's the specific problem with the product. Be nice, patient and concern to soothe your customers’ emotions at first place.",
"description":"This answer provide a specific contact information, like e-mail, phone number, wechat number, line number, twitter, discord, etc,.",
"examples":"My phone number is 203921\nkevinhu.hk@gmail.com\nThis is my discord number: johndowson_29384",
"to":"Message:GoodBugsTurn"
},
"2. casual":{
"description":"The question is not about the product usage, appearance and how it works. Just casual chat.",
"examples":"How are you doing?\nWhat is your name?\nAre you a robot?\nWhat's the weather?\nWill it rain?",
"to":"Generate:HipWallsFollow"
},
"3. complain":{
"description":"Complain even curse about the product or service you provide. But the comment is not specific enough.",
"examples":"How bad is it.\nIt's really sucks.\nDamn, for God's sake, can it be more steady?\nShit, I just can't use this shit.\nI can't stand it anymore.",
"to":"Generate:FullBeersSit"
},
"4. product related":{
"description":"The question is about the product usage, appearance and how it works.",
"examples":"Why it always beaming?\nHow to install it onto the wall?\nIt leaks, what to do?\nException: Can't connect to ES cluster\nHow to build the RAGFlow image from scratch",
"prompt":"Role: You are a customer support. \n\nTask: Please answer the question based on content of knowledge base. \n\nRequirements & restrictions:\n - DO NOT make things up when all knowledge base content is irrelevant to the question. \n - Answers need to consider chat history.\n - Request about customer's contact information like, Wechat number, LINE number, twitter, discord, etc,. , when knowledge base content can't answer his question. So, product expert could contact him soon to solve his problem.\n\n Knowledge base content is as following:\n {input}\n The above is the content of knowledge base.",
"Okay, I've already write this down. What else I can do for you?",
"Get it. What else I can do for you?",
"Thanks for your trust! Our expert will contact ASAP. So, anything else I can do for you?",
"Thanks! So, anything else I can do for you?"
]
},
"label":"Message",
"name":"What else?"
},
"dragging":false,
"height":185,
"id":"Message:GoodBugsTurn",
"position":{
"x":255.51379306491577,
"y":378.5054855804349
},
"positionAbsolute":{
"x":255.51379306491577,
"y":378.5054855804349
},
"selected":false,
"sourcePosition":"right",
"targetPosition":"left",
"type":"messageNode",
"width":200
},
{
"data":{
"form":{
"cite":false,
"frequencyPenaltyEnabled":true,
"frequency_penalty":0.7,
"llm_id":"deepseek-chat@DeepSeek",
"maxTokensEnabled":true,
"max_tokens":256,
"message_history_window_size":12,
"parameter":"Precise",
"parameters":[],
"presencePenaltyEnabled":true,
"presence_penalty":0.4,
"prompt":"You are a customer support. But the customer wants to have a casual chat with you instead of consulting about the product. Be nice, funny, enthusiasm and concern.",
"temperature":0.1,
"temperatureEnabled":true,
"topPEnabled":true,
"top_p":0.3
},
"label":"Generate",
"name":"Casual chat"
},
"dragging":false,
"height":86,
"id":"Generate:HipWallsFollow",
"position":{
"x":284.06028065118653,
"y":644.4392986871846
},
"positionAbsolute":{
"x":284.06028065118653,
"y":644.4392986871846
},
"selected":false,
"sourcePosition":"right",
"targetPosition":"left",
"type":"generateNode",
"width":200
},
{
"data":{
"form":{
"cite":false,
"frequencyPenaltyEnabled":true,
"frequency_penalty":0.7,
"llm_id":"deepseek-chat@DeepSeek",
"maxTokensEnabled":true,
"max_tokens":256,
"message_history_window_size":12,
"parameter":"Precise",
"parameters":[],
"presencePenaltyEnabled":true,
"presence_penalty":0.4,
"prompt":"You are a customer support. the Customers complain even curse about the products but not specific enough. You need to ask him/her what's the specific problem with the product. Be nice, patient and concern to soothe your customers’ emotions at first place.",
"temperature":0.1,
"temperatureEnabled":true,
"topPEnabled":true,
"top_p":0.3
},
"label":"Generate",
"name":"Soothe mood"
},
"dragging":false,
"height":86,
"id":"Generate:FullBeersSit",
"position":{
"x":282.6177403844678,
"y":738.0651678233716
},
"positionAbsolute":{
"x":282.6177403844678,
"y":738.0651678233716
},
"selected":false,
"sourcePosition":"right",
"targetPosition":"left",
"type":"generateNode",
"width":200
},
{
"data":{
"form":{
"frequencyPenaltyEnabled":true,
"frequency_penalty":0.7,
"llm_id":"deepseek-chat@DeepSeek",
"loop":1,
"maxTokensEnabled":true,
"max_tokens":256,
"parameter":"Precise",
"presencePenaltyEnabled":true,
"presence_penalty":0.4,
"temperature":0.1,
"temperatureEnabled":true,
"topPEnabled":true,
"top_p":0.3
},
"label":"RewriteQuestion",
"name":"Refine Question"
},
"dragging":false,
"height":86,
"id":"RewriteQuestion:AllNightsSniff",
"position":{
"x":324.6407948253129,
"y":858.5461701082726
},
"positionAbsolute":{
"x":324.6407948253129,
"y":858.5461701082726
},
"selected":false,
"sourcePosition":"right",
"targetPosition":"left",
"type":"rewriteNode",
"width":200
},
{
"data":{
"form":{
"text":"Receives the user's input and displays content returned by the large model or a static message."
},
"label":"Note",
"name":"N: Interface"
},
"dragHandle":".note-drag-handle",
"dragging":false,
"height":157,
"id":"Note:NeatEelsJam",
"position":{
"x":264.90767475037154,
"y":38.182206466391165
},
"positionAbsolute":{
"x":264.90767475037154,
"y":38.182206466391165
},
"resizing":false,
"selected":false,
"sourcePosition":"right",
"style":{
"height":157,
"width":218
},
"targetPosition":"left",
"type":"noteNode",
"width":218
},
{
"data":{
"form":{
"text":"The large model returns the product information needed by the user based on the content in the knowledge base."
"text":"Complete questions by conversation history.\nUser: What's RAGFlow?\nAssistant: RAGFlow is xxx.\nUser: How to deploy it?\n\nRefine it: How to deploy RAGFlow?"
