vercel__chat/packages/adapter-instagram

@chat-adapter/instagram

npm package: @chat-adapter/instagram

Native Instagram Direct Messages adapter for Chat SDK. It uses Meta's Instagram API with Instagram Login and does not require an aggregator.

Documentation: chat-sdk.dev/adapters/official/instagram · Guides: vercel.com/kb/chat-sdk

Building for Facebook Messenger? Use @chat-adapter/messenger instead. It connects through the Messenger Platform API and uses a Facebook Page access token.

Installation

pnpm add @chat-adapter/instagram

Scaffold with the CLI

npx create-chat-sdk@latest my-bot --adapter instagram memory

Visit the adapters directory to see other available official and vendor-official adapters.

Configure

INSTAGRAM_ACCESS_TOKEN=
INSTAGRAM_APP_SECRET=
INSTAGRAM_VERIFY_TOKEN=
INSTAGRAM_ACCOUNT_ID=
# Optional; defaults to v26.0
INSTAGRAM_API_VERSION=

The Instagram account must be a professional Business or Creator account. The Meta app needs instagram_business_basic and instagram_business_manage_messages; production apps serving accounts they do not own require Advanced Access.

Subscribe the Instagram webhook object to messages, messaging_postbacks, messaging_reactions, messaging_seen, messaging_referrals, and messaging_optins.

Use

import { createInstagramAdapter } from "@chat-adapter/instagram";
import { Chat } from "chat";

const bot = new Chat({
  userName: "mystore",
  adapters: {
    instagram: createInstagramAdapter(),
  },
});

bot.onDirectMessage(async (thread, message) => {
  await thread.post(`Thanks for reaching out! You said: ${message.text}`);
});

export const POST = bot.webhooks.instagram;
export const GET = bot.webhooks.instagram;

Thread IDs use instagram:{accountId}:{igsid} so conversations stay scoped to the professional account that received them.

Features

• Receive and send text DMs
• Receive story replies, story mentions, shares, media, and reactions
• Send image, video, audio, and PDF attachments by public HTTPS URL or upload
• Cards using Instagram templates or quick replies
• Typing indicators
• Buffered streaming
• Signed webhooks and subscription verification

Instagram does not support message editing, message deletion, group chats, or modals through this API.

Messaging window

Free-form replies must be sent within 24 hours of the customer's latest message. Window failures are surfaced as a typed ValidationError.

For a real human support agent with the required Meta permission, the adapter exposes:

await instagram.sendHumanAgentMessage(threadId, "A human follow-up");

HUMAN_AGENT extends the window to seven days and is audited by Meta. It must not be used for automated messages.

AI Coding Agents

If you use an AI coding agent such as OpenAI Codex, Claude Code, or Cursor, install the Chat SDK skill before writing code:

npx skills add vercel/chat

The skill references the bundled documentation in node_modules/chat/docs. You can also install the optional Vercel Plugin:

npx plugins add vercel/vercel-plugin

For agent-readable documentation, see chat-sdk.dev/llms.txt or chat-sdk.dev/llms-full.txt.

License

MIT