vectorize-io__hindsight/hindsight-docs/docs-integrations/vapi.md

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21	Vapi Persistent Memory with Hindsight | Integration	Add persistent long-term memory to Vapi voice AI calls via Hindsight webhooks. Auto-recalls caller context at call start and retains the transcript when the call ends.

Vapi

Persistent long-term memory for Vapi voice AI calls via Hindsight. A single webhook handler recalls relevant memories at call start (injected as assistantOverrides) and retains the full transcript when the call ends.

View Changelog →

Quick Start

:::tip Hindsight Cloud (recommended) Sign up free — get an API key instantly, no infrastructure to run. :::

pip install hindsight-vapi

Wire it into any HTTP server. FastAPI example with Hindsight Cloud:

from fastapi import FastAPI, Request
from hindsight_vapi import HindsightVapiWebhook

app = FastAPI()
memory = HindsightVapiWebhook(
    bank_id="user-123",
    hindsight_api_url="https://api.hindsight.vectorize.io",
    api_key="hsk_your_token_here",
)

@app.post("/webhook")
async def vapi_webhook(request: Request):
    event = await request.json()
    response = await memory.handle(event)
    return response or {}

Point Vapi's Server URL at your webhook endpoint and memory is active.

Self-hosting alternative: install Hindsight locally and use hindsight_api_url="http://localhost:8888" (omit api_key).

How It Works

Unlike the Pipecat integration (per-turn FrameProcessor), Vapi doesn't expose a per-turn hook, so memory is injected once per call at call start:

Incoming call
  └─ Vapi fires "assistant-request" webhook
       └─ Recall memories (query = caller's phone number)
            └─ Return as assistantOverrides with <hindsight_memories> system message
                 └─ Vapi merges into assistant config before the call begins

Call ends
  └─ Vapi fires "end-of-call-report" webhook
       └─ Retain full transcript (fire-and-forget — webhook responds immediately)

Memory accumulates across calls. By the second or third call with the same caller, Hindsight surfaces relevant history automatically — previous decisions, account details, stated preferences.

Vapi Server URL Setup

In the Vapi dashboard:

1. Go to Settings → Server URL
2. Point it at your webhook endpoint (e.g., https://your-domain.com/webhook)
3. Enable the assistant-request and end-of-call-report event types

See Vapi's server events docs for details.

Outbound Calls

There is no assistant-request webhook for outbound calls. Use build_assistant_overrides() at call-creation time:

overrides = await memory.build_assistant_overrides("Ben from Vectorize")
vapi.calls.create(
    assistant_id="...",
    assistant_overrides=overrides,
    customer={"number": "+15555550100"},
)

Configuration

HindsightVapiWebhook(
    bank_id="user-123",              # Required: memory bank to use
    hindsight_api_url="...",         # Hindsight API URL
    api_key="hsk_...",               # API key (Hindsight Cloud)
    recall_budget="mid",             # "low", "mid", or "high"
    recall_max_tokens=4096,          # Max tokens for recall results
    enable_recall=True,              # Inject memories at call start
    enable_retain=True,              # Store transcript at call end
    memory_prefix="Relevant memories from past conversations:\n",
)

Global Configuration

from hindsight_vapi import configure

configure(
    hindsight_api_url="http://localhost:8888",
    api_key="hsk_...",
    recall_budget="mid",
)

# Now create webhooks without repeating connection details
memory = HindsightVapiWebhook(bank_id="user-123")

Bank Scoping

Typical patterns for the bank_id:

• One bank per user — scope by phone number (user-+15551234567) or your own account ID
• Shared bank — one bank for all callers (useful for small teams or shared memory)
• Per-assistant — if you have multiple Vapi assistants with different personalities or scopes

Prerequisites

A running Hindsight instance:

Self-hosted:

pip install hindsight-all
export HINDSIGHT_API_LLM_API_KEY=your-api-key
hindsight-api  # starts on http://localhost:8888

Hindsight Cloud: Sign up — no self-hosting required.