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mintlify[bot]
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* Add tip to include dashboard URL when emailing support Generated-By: mintlify-agent * Change dashboard URL tip to regular text Generated-By: mintlify-agent * Apply suggestion from @ethanpalm --------- Co-authored-by: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> Co-authored-by: Ethan Palm <56270045+ethanpalm@users.noreply.github.com>
30 lines
1.3 KiB
Plaintext
30 lines
1.3 KiB
Plaintext
---
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title: "Contact support"
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description: "We're here to help you get the most out of Mintlify."
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---
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## Ask our docs
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Use the keyboard shortcut <kbd>Command</kbd> + <kbd>I</kbd> (macOS) or <kbd>Ctrl</kbd> + <kbd>I</kbd> (Windows/Linux) to start a chat with our AI assistant trained on our documentation.
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## Watch video tutorials
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Visit our [YouTube](https://www.youtube.com/@GetMintlify/videos) channel for tutorials and guides on using Mintlify.
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## Message support
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Send us a message from your [dashboard](https://dashboard.mintlify.com/). Select **Support** in the sidebar.
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<Frame>
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<img src="images/support-panel-light.png" alt="Contact support panel open in the dashboard." className="block dark:hidden" />
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<img src="images/support-panel-dark.png" alt="Contact support panel open in the dashboard." className="hidden dark:block" />
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</Frame>
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<Info>
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We aim to respond to all messages within 24 hours, but delays may occur during busy times.
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</Info>
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## Contact via email
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If you can't access your dashboard, please email us at <a href="mailto:support@mintlify.com">support@mintlify.com</a>. Please include the URL of your [dashboard](https://dashboard.mintlify.com/) with your organization and deployment in your email so we can help you faster. For example, `dashboard.mintlify.com/your-org/your-deployment`.
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