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mintlify__docs/contact-support.mdx
mintlify[bot] 1a49d76569 docs: normalize keyboard key names, UI verbs, and remove filler phrase (#7242)
Co-authored-by: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com>
2026-09-03 14:32:59 -07:00

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---
title: "Contact support"
description: "Contact Mintlify support for help with your documentation site, including setup questions, technical issues, and account-related requests."
---
## Ask our docs
Use the keyboard shortcut <kbd>Cmd</kbd> + <kbd>I</kbd> (macOS) or <kbd>Ctrl</kbd> + <kbd>I</kbd> (Windows/Linux). This starts a chat with our AI assistant trained on our documentation.
## Watch video tutorials
Visit our [YouTube](https://www.youtube.com/@GetMintlify/videos) channel for tutorials and guides on using Mintlify.
## Message support
Send us a message from your [dashboard](https://app.mintlify.com/). Click the <Icon icon="headphones" /> support button in the top bar to open a support chat.
<Frame>
<img src="/images/support-button.png" alt="Support button in the top right of the dashboard." />
</Frame>
<Info>
We aim to respond to all messages within 24 hours, but delays may occur during busy times.
</Info>
## Contact via email
If you can't access your dashboard, email us at <a href="mailto:support@mintlify.com">support@mintlify.com</a>. Include the URL of your [dashboard](https://app.mintlify.com/) with your organization and deployment in your email so we can help you faster. For example, `app.mintlify.com/your-org/your-deployment`.